How do I park a task?

Camunda 7 Topics Discussion & Questions
1

Hi ,

I have this scenario. Could any body tell me what is the best approach in achieving this?

I have a task “a” this is assigned to Mr. x .Mr. X decides he does not want to do anything about this task . He wants to “park” the task. This means he wants to do nothing about the task for specified period say 1 month. After 1 month the task has to be re assigned to him automatically.

How do I do this?

2

Hi,
we always did it this way:

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It is simple setup and everybody know what is going on, but the task is not available in the task list for the specified period of time.

Or the second, more difficult setup when the task is still available in the task list.

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Hope it helps.
Cheers,
Lukas

3

Thanks Lukas .I will check this.

4

I think a better way is to use the camunda taskProperty “followUpDate” on this and use a taskList filter sso all tasks with a followUpDate > now() are not displayed.

Advantages:

  • clear process execution model: the task is not completed several times
  • access to the task if you want to work on it earlier - in the model above, the timer waits for a given time. If the issue is resolved earlier, you could just use the regular tasklist view to still access and complete the task.
1 Like
5

I agree, this is much cleaner solution.

6

Thanks jangalinski

Thanks lhofer87

7