BPM User Task Overdue Handler Plugin

Hi,

I wanted to use the camunda-consulting duedatehandler plugin.When a job is overdue I want to send a mail to the candidate group .

Unit test executed properly.But in the camunda application which tasks overdue JobHandler is not trigger. And not able see in console " Escalation received!"

Steps performed:

  1. Maven Clean and Install
  2. Copy task-overdue-job-handler.jar in the server/lib
  3. Added in bpm-platform.xml
 <plugin>
        <class>com.camunda.demo.task.escalation.WatchUserTaskDueDateProcessEnginePlugin</class>
       </plugin>
  1. started server

refered code:

Appriciate your help.

Regards,
Kedari

Hi Kedari,

can you please share your complete log file?

Best regards,
Philipp

Hi Philipp,

Thanks for reply.

Task due date screen .

Logs below.
10-Jan-2018 11:44:06.742 INFO [http-nio-8080-exec-3] com.camunda.demo.task.escalation.AddWatchDuedateParseListener.parseUserTask register com.camunda.demo.task.escalation.DeleteWatchDuedateJobTaskListener on activity UserTask_11fud4o
10-Jan-2018 11:44:06.793 INFO [http-nio-8080-exec-3] com.camunda.demo.task.escalation.AddWatchDuedateParseListener.parseUserTask register com.camunda.demo.task.escalation.DeleteWatchDuedateJobTaskListener on activity UserTask_11fud4o
10-Jan-2018 11:44:06.858 INFO [http-nio-8080-exec-3] com.camunda.demo.task.escalation.AddWatchDuedateParseListener.parseUserTask register com.camunda.demo.task.escalation.DeleteWatchDuedateJobTaskListener on activity approveInvoice
10-Jan-2018 11:44:06.874 INFO [http-nio-8080-exec-3] com.camunda.demo.task.escalation.AddWatchDuedateParseListener.parseUserTask register com.camunda.demo.task.escalation.DeleteWatchDuedateJobTaskListener on activity prepareBankTransfer

And not able see in console " Escalation received!"

Regards,
Kedari

Hi Kedari,

that’s odd. You should see the log message “Add WatchDueDateJob for task …” when a user task is entered.

Can you give me more details how to reproduce the issue?
What Camunda version do you use? What process do you start?

Best regards,
Philipp

HI Philipp,

I am also surprised that. I am running Invoice process.

Camunda version: “camunda-bpm-tomcat-7.8.0”

Regards,
Kedari