Raise incident on User Task - possible?

Camunda 7 Topics Discussion & Questions
1

Hi there,

Is it possible to raise an incident upon entering a User Task?
I’m trying to notify an operator to solve a timeout exception thrown by a Service Task when trying to acess a remote REST endpoint.
The operator should claim his task and retry the service task (yes, i’m modelling the retry)

2

Are you looking to raise a incident in addition to the user task? Or just create a notification when the user task is assigned.

3

Either one would be ok, but an incident would be better!
My aim was to notify an operator when an external service call failed; i catch the http connector exception and send it down a modeled path to said user task.

4

Well a incident is different than a user task. So you would need to clear your user task and clear your incident. You can create a incident using a task listener and the execution.createIncident() method.

5