Thanks @PhillanaLeRoux for the screenshots!
That’s really weird. It’s impossible for me to reproduce this problem so far. So we need to dig a bit deeper to get to the roots of this issue:
- Is it possible for you to provide the Optimize log output? If not, are there any errors/warning in their that might indicate a problem?
- Are you able to share the csv file? I might be possible that excel does not resolve the csv formatting correctly.
Fyi: I saw that you’re also a Camunda customer. A colleague of mine will approach you personally soon . Maybe it makes sense to open up a support case here so you’re also able to share sensitive data.