Modelling Order cancellation at each step


#1

Hello everyone,

I am modelling a business process and came across this interesting scenario. We are formulating an order process. At any step of this process, the order can be cancelled. What is a good way to represent this in bpmn.

The only method that comes to my mind is have a exclusive gateway after every task to check if we need to cancel the order. But that doesn’t seem right. Let me know your thoughts.


#2

You can use an event sub process which scopes the whole process. It would look like this:
https://cawemo.com/share/d0cdc8e5-392d-4259-9c55-a8cd7d31a794


#3

@Niall thanks for the prompt reply. The event subprocess is indeed what I am looking for.

There also a case where I have an option to change the order type of an instance, at which point the order should return back to a particular step in the main flow.

Should I use a combination of event subprocess and throw event?


#4

I think for that case it might be better to use gateways


#5

I was thinking of something like this: https://cawemo.com/share/d31af74b-707d-4f5f-b6b0-491f1a921a2a

Can you please share details on using gateways on this