I’m currently developing a tool which can validate BPMN models. Since I don’t have much experience in modelling processes, I’m wondering if it is a (common) use case to use the same call activity more than once in a process.
E.g. you have a process and the first element is the call activity “Talk to customer”. After that there are other elements and at the end you have the call activity “Talk to customer” again.
Would you consider that as bad style or as valid use case?
I would like to hear your experiences.