At work we use a deprecated tool to model our customer services workflow, this tool provides a BPMN-like proprietary notation.
I’m evaluating Camunda BPM, because we expect to migrate to a BPMN solution, and came up with this simplification
I’d like to know how could I reduce these excessive gateways and simplify the model? Is DMN a good way to to go?
This first gateways are basically used as a sequence of if-else statements and they keep going on to as many as 14!