How to Search / Retry all Tasks with Open Incidents


#1

I am using enterprise version 7.10 and have about 24 incidents open for on Service Task in a process.

I can see Open Incident count on Default dashboard page, however if I click on the Incident count, its not able to find any process instances with the incidents.

With the same filters If I try to perform bulk Operation, its not able to find processes with the incidents.

Am I missing something?


#2

It’s possible the errors have occured during some batch operation.
Take a look at the Batchs section of cockpit to see if there are any problems there.


#3

No its not in batch operation. They are incidents from regular transactions.

I I go to the processes -> runtime -> incidents tab I can see the instances with incidents. I can retry each of these individually from there and it works.

However, I want to perform a batch retry for which I am not able to list/filter the incident instances.


#4

That does seem odd - i’ve tried to replicate it but wasn’t able to.
Have you tried going into the batch operations section of cockpit and adding the search criteria manually?


#5

yes. Tried it. Its not able to pull the transactions with incidents. i remember this used to work fine in earlier versions.

Here are the versions I am using.

dependencyCamundaSpringBootWeb=2.2.0
dependencyVersionCamundaBom=7.10.0-ee
dependencyVersionCamundaBootStarter=3.1.0

Sample BPMN:

Trial.bpmn (3.0 KB)

@Niall any other pointer?