How to define specific KPI in Optimize


Hello everybody,
I am very interested in using optimize to create dashboard.

My question is the following: I read that optimize is not an open source so how ca we define in optimize measures that are not included by default in the dropdown View,

for example : waiting time (the time that a process instance spends in idle mode) and processing time (the time that resources spend on actually handling a case) during process execution, WIP Progression: The evolution of the number of running cases and their current steps, displayed over a given period (e.g. weekly, monthly…) ?

Thank you.

Best regards.


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