How to contact with camunda?

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Hello. Some weeks ago I had tried to contact with camunda through https://camunda.com/contact/ but i hadn’t received an answer yet…well one day i recieve an answer to make an appoinment and i did it but it seems they had problem with the schedule because i am in a zone UTC-6. Maybe a contact in USA would be helpful because they have only 2 hour s of difference with my country.

Thanks

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Hi Juls,

Sorry that you haven’t gotten fast enough communication from the team, If you can send me a private message with the details of the request that you made i can look into it for you and hopefully get someone to answer you.

-Niall

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Thanks for your replay.
Where can i send you a private message?

-Juls

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@juls click on the profile icon and you can hit message button and send your queries.

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1 Like
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Hello. That message button it doesn’t show me.
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@Juls navigate to your profile page and you can find option like this:

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Hello @aravindhrs
As you can see in the image I guess the problem is that i don’t have permission to send messages. I haven’t enabled the option to create messages.
I don’t know why.

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Hello.
I fill a form to schedule a 15 minutes meetting with Anthony Mutton, with a time in the time zone of Costa Rica (GMT-6) like this picture:

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But it seems he is 8 hours ahead of my country.
I have proposed to schedule at 9 am that would be 5 pm in Germany but I have not received an answer. Or maybe using whatsapp?? My number is +503 77423623
it is difficult to get in touch with camunda

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Hello.
I’ve tried to get a quotation from https://camunda.com/contact/ but i hadn’t received any answer yet.

Could you please forward my request to the right person please.

Thanks in advance.

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Hi Niall
Sorry for asking you this basic question. I have been using Camunda open source to learn the basics recently but am now trying to download Camunda enterprise platform (Enterprise Download | docs.camunda.org). However, the popup below shows up. Is this cloud secuity? What credentials do I need to get stated here? Sorry as most of the steps here are new to me.

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Thanks

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Hi @SIVA_EXPERT
Not a problem at all - you just need to go here and register for credentials then you’ll get an email with a user name a password you can use for the download as well as a license key to unlock the features of the EE version.

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Thanks Niall,
Will definitely try that out & let you know. Appreciated.

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Hi @Niall

I would like to explore EE version for some business needs.
I registered for getting the credentials using my work email, but I haven’t received any email.

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Hi @Vishnu_G
Usually the email arrives quick fast after you apply, unless you already have a trial associated with the email address.
You should check your spam folder or perhaps try a different email address

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@Niall Thank you for the response.

I haven’t got the mail till now. I tried with my personal and official mail ids and my colleague also tried with his work mail. No email came to us as of now.

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Just so i’m clear.
You’re using this form?

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Hi,

Yes I am using this form.

As a response of filling the form I got message like ‘We have sent you an email with your license key’. But no email came to my account.

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Ok, thanks for clarifying.
I’ll have a check to see what the problem is.
Can you send me a message with the email address you used to request the license.

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Hi Niall,

Sorry for the delay, however I got the mails by yesterday. Thank you for the support.

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