Fetch and Lock not retrieving available External Tasks

Camunda 7 Topics Discussion & Questions
1

We have external tasks waiting to be fetched and the Rest API is returning no results. No errors in the Camunda logs. Changing the priority on the tasks from 0 to 1 causes them to be fetched.

What might cause this?

2

@Bill_Powell , Priority 0 is the lower priority.

  /** indication of how important/urgent this task is with a number between
   * 0 and 100 where higher values mean a higher priority and lower values mean
   * lower priority: [0..19] lowest, [20..39] low, [40..59] normal, [60..79] high
   * [80..100] highest */
	void setPriority(int priority);

Have you set this producePrioritizedJobs = false in process engine configuration?

3

Thanks, I don’t think we have producePrioritizedJobs = false set unless that is a default. Our system has been in production for a couple of years and all tasks are 0. This particular situation has never occurred before.

4